Collecting Information

We collect information such as payment information and shipment information. Full name, home address, e-mail, telephone number, and credit card numbers when you:

•   Make a purchase with us online      

•   Save your information with us online                          

•   Register with us for email and promotional events      

•    Participate in our contest, events, promotions, or surveys

Using Information

We use contact information you provide us for internal purposes only, such as:

•   To protect the security and integrity of our website            

•    To process, track, and fulfill your order          

•    Improve your shopping preferences              

•   To contact you about the status of your order          

•   Inform you of our contest, events, and promotional offers                          

•   Address any issues 

•   For the improvement of our website and merchandise

You always have the option to "opt out" of communications with us.

Information We Share

We may share your information in the following ways:

•   We contract with other companies to provide shipping, credit card processing, name and address verification, email distribution, etc. They are our service providers, that only use the information necessary to render the services we request. They are not entitled to use your information for marketing purposes or any other purposes. 

•   Only on specific rare occasions, we may disclose information upon law enforcement's request, in response to court order, or when required by the law. We may also share information to help with fraud investigation and protection and or as necessary  to help protect our rights and interests. 

Your Choices

If you wish to not be contacted via email or direct mail, please let us know by emailing us at info@fourelks.ca

Please provide your exact name, postal code, and emailing address. The option to unsubscribe from our emailing can also be accessed by a link we provide in each email we send out. You can be removed from our promotional list, we will maintain you on a "do not contact" list to ensure your privacy. It may take up to 10 business days to process your email request related to our mailing is done 8 weeks in advance. When you purchase online we will still continue to confirm your shipment order via email and if concerns or question arise in regards to your order, we may contact you via email, telephone, or postal address. If you change your mind about your choice, you may start receiving promoitonal emails from us by contacting us at info@fourelks.ca

Children's Privacy

Our website in not intended for children, we do not knowingly collect personal information from children under the age of 13.  The child's parent or guardian should contact us immediately if we had inadvertently collected about that child,so that we may delete that information from our files.

Changes To This Policy

If our policy changes we will post that date of the revision as well as the information on our website. 

Contact Us

If you have any questions, comments, or concerns about our privacy policy, our privacy practices please email us atinfo@fourelks.ca